Support Services

PracticeBee™ strives to give the best possible support and assistance to our customers. We will be happy to help you with any questions you may have regarding the use of the software. You may email us or phone us. If the support team is busy and if you are an Australia based customer we will be happy to call you back. Different service levels apply in other countries.

When you call please have the Customer details handy.

 

 

In Australia :

Phone: +61 02 4786 0501 OR +61 08 6102 5571
Email: supportaus@practicebee.com

 

In UK
Phone: +020 3287 7196
Email: supportuk@practicebee.com

 

In New Zealand
Phone: +64 9 889 0633

 

Rest of the World :
+61 2 8005 6504
Email: supportothers@practicebee.com

 
 

 

   
       
 
 
 

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quoteI recently started a new physiotherapy business and was looking for software which was easy to use and did everything in one program (administration, case notes, SMS, etc).
I chose PracticeBee and have been very pleased with the product. It is easy to use, cheaper than other software I researched, and the customer service has been exceptional – very friendly, helpful and prompt.
I look forward to continuing my positive PracticeBee experience over the coming years.

Chelsea Ling

Riverland Physiotherapy Works

 

quoteIn early 2009 I made the decision to go paperless in my clinic in order to stream line front desk, and administration tasks.  After using several programs on the market I was wanting to find a package that could do specific reports, notes etc.  that I needed.   After searching for several months found PracticeBee .  It was new but it did all the basics I needed plus much more.  However, what sold me on the software and I was guaranteed that all of the upgrades/features that I was after would be built into the program and I was given a timeline that these would be completed...... 

Thanks

Dr Phillip Mifsud, VIC


 

quoteWe changed our Practice System to PracticeBee in 2008. The clinic was going through structural and growth changes at that time, and although we were using an electronic appointment book program, the clinic was looking to become a fully paperless.

Having worked as a CA and Office Manager for 15 years and using various appointment books and practice programs, I was very impressed with the assistance and professional service from the PracticeBee team. One time we had a problem and they flew a technician from Sydney and had it fixed and they never charged a penny. That was outstanding service! They customised the training until all of our staff were totally ready and did some of it outside clinic hours.

Thanks

Cheryl Liddy, VIC